CVE-2024-28986
SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability
Does this matter?
Known to be exploited in the wild (CISA KEV, CISA remediation deadline 5 September 2024). Treat as an emergency change: patch or isolate now, then hunt for prior compromise.
Description
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing. However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
- CVSS 3.1
- 9.8 CRITICALCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
- EPSS
- 84.63% probability · 100th percentile
- Public exploits
- None in Exploit-DB
- CISA KEV
- Listed 15 August 2024 · due 5 September 2024
- Weakness
- CWE-502
- Affected
- solarwinds/web help desk
- Source
- psirt@solarwinds.com
EPSS 84.6% since 30 October 2026; no change recorded yet. The dashed line is the ten per cent mark our analysts treat as “patch before the next change window”. Points are recorded when the score first appears and whenever it moves by a percentage point or more.
CISA notes
Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable. https://www.solarwinds.com/trust-center/security-advisories/cve-2024-28986; https://nvd.nist.gov/vuln/detail/CVE-2024-28986
References
- https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1Broken Link, Vendor Advisory
- https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986Vendor Advisory
- https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986US Government Resource
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.