{"id":"CVE-2024-28986","url":"https://www.cyber-defence.io/tools/cve/CVE-2024-28986","generatedAt":"2026-10-31T09:13:55.218Z","title":"SolarWinds Web Help Desk Deserialization of Untrusted Data Vulnerability","description":"SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. \n\nWhile it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.  \n\nHowever, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.","published":"2024-08-13T23:15:17.000Z","lastModified":"2026-06-17T07:22:12.000Z","status":"Analyzed","sourceIdentifier":"psirt@solarwinds.com","cvss":{"version":"3.1","score":9.8,"severity":"CRITICAL","vector":"CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H"},"cwe":["CWE-502"],"affected":["solarwinds/web help desk"],"epss":{"score":0.84628,"percentile":0.99704,"date":"2026-10-30","history":[]},"kev":{"listed":true,"dateAdded":"2024-08-15","dueDate":"2024-09-05","knownRansomwareCampaignUse":"Unknown","notes":"Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.\nhttps://www.solarwinds.com/trust-center/security-advisories/cve-2024-28986; https://nvd.nist.gov/vuln/detail/CVE-2024-28986"},"exploits":{"count":0,"verified":false,"firstPublished":null,"source":"Exploit-DB (https://gitlab.com/exploit-database/exploitdb)","entries":[]},"verdict":{"level":"urgent","text":"Known to be exploited in the wild (CISA KEV, CISA remediation deadline 5 September 2024). Treat as an emergency change: patch or isolate now, then hunt for prior compromise."},"changes":[],"references":[{"url":"https://support.solarwinds.com/SuccessCenter/s/article/WHD-12-8-3-Hotfix-1","tags":["Broken Link","Vendor Advisory"],"source":"psirt@solarwinds.com"},{"url":"https://www.solarwinds.com/trust-center/security-advisories/CVE-2024-28986","tags":["Vendor Advisory"],"source":"psirt@solarwinds.com"},{"url":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog?field_cve=CVE-2024-28986","tags":["US Government Resource"],"source":"134c704f-9b21-4f2e-91b3-4a467353bcc0"}],"sources":{"nvd":"https://nvd.nist.gov/vuln/detail/CVE-2024-28986","epss":"https://www.first.org/epss/","kev":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog","exploitdb":"https://www.exploit-db.com/"},"licence":"CC BY 4.0 — link back to the CVE Explorer if you publish the results; upstream data remains subject to its own terms."}