SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityDeferred

CVE-2024-13552

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key.

MEDIUM 4.3EPSS 0.32%

Does this matter?

Lower severity and a low EPSS score (0.32%). Track it; it rarely justifies an emergency change on its own.

Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.

CVSS 3.1
4.3 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
EPSS
0.32% probability · 25th percentile
CISA KEV
Not listed
Weakness
CWE-285
Source
security@wordfence.com

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.