{"id":"CVE-2024-13552","url":"https://www.cyber-defence.io/tools/cve/CVE-2024-13552","generatedAt":"2026-10-28T02:15:10.427Z","title":"The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key.","description":"The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.3.0 via file upload due to missing validation on a user controlled key. This makes it possible for authenticated attackers to download attachments for support tickets that don't belong to them. If an admin enables tickets for guests, this can be exploited by unauthenticated attackers.","published":"2025-03-07T10:15:14.000Z","lastModified":"2026-06-17T07:02:15.000Z","status":"Deferred","sourceIdentifier":"security@wordfence.com","cvss":{"version":"3.1","score":4.3,"severity":"MEDIUM","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N"},"cwe":["CWE-285"],"affected":[],"epss":{"score":0.00328,"percentile":0.25646,"date":"2026-10-26","history":[]},"kev":{"listed":false},"exploits":{"count":0,"verified":false,"firstPublished":null,"source":"Exploit-DB (https://gitlab.com/exploit-database/exploitdb)","entries":[]},"verdict":{"level":"low","text":"Lower severity and a low EPSS score (0.33%). Track it; it rarely justifies an emergency change on its own."},"changes":[],"references":[{"url":"https://plugins.trac.wordpress.org/browser/supportcandy/trunk/includes/admin/tickets/class-wpsc-new-ticket.php#L395","source":"security@wordfence.com"},{"url":"https://plugins.trac.wordpress.org/changeset/3235142/supportcandy/trunk?old=3188306&old_path=%2Fsupportcandy%2Ftrunk","source":"security@wordfence.com"},{"url":"https://www.wordfence.com/threat-intel/vulnerabilities/id/13f87248-cc0b-4351-b79d-6efc5190b021?source=cve","source":"security@wordfence.com"}],"sources":{"nvd":"https://nvd.nist.gov/vuln/detail/CVE-2024-13552","epss":"https://www.first.org/epss/","kev":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog","exploitdb":"https://www.exploit-db.com/"},"licence":"CC BY 4.0 — link back to the CVE Explorer if you publish the results; upstream data remains subject to its own terms."}