VulnerabilityModified
CVE-2020-1768
The external frontend system uses numerous background calls to the backend.
MEDIUM 5.4EPSS 0.75%
Does this matter?
Lower severity and a low EPSS score (0.75%). Track it; it rarely justifies an emergency change on its own.
Description
The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.
- CVSS 3.1
- 5.4 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L
- EPSS
- 0.75% probability · 55th percentile
- Public exploits
- None in Exploit-DB
- CISA KEV
- Not listed
- Weakness
- CWE-613
- Affected
- otrs/otrs
- Source
- security@otrs.com
EPSS 0.7% since 26 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.
References
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.