VulnerabilityModified

CVE-2020-1768

The external frontend system uses numerous background calls to the backend.

MEDIUM 5.4EPSS 0.75%

Does this matter?

Lower severity and a low EPSS score (0.75%). Track it; it rarely justifies an emergency change on its own.

Description

The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.

CVSS 3.1: 5.4 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:L
EPSS: 0.75% probability · 53th percentile
CISA KEV: Not listed
Weakness: CWE-613
Affected: otrs/otrs
Source: security@otrs.com

References

https://otrs.com/release-notes/otrs-security-advisory-2020-04/Vendor Advisory
https://otrs.com/release-notes/otrs-security-advisory-2020-04/Vendor Advisory

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.