CVE-2020-11464
The /api/people endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve sensitive information about all users registered on the system.
Does this matter?
Lower severity and a low EPSS score (1.20%). Track it; it rarely justifies an emergency change on its own.
Description
An issue was discovered in Deskpro before 2019.8.0. The /api/people endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve sensitive information about all users registered on the system. This includes their full name, privilege, email address, phone number, etc.
- CVSS 3.1
- 4.3 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
- EPSS
- 1.20% probability · 68th percentile
- Public exploits
- None in Exploit-DB
- CISA KEV
- Not listed
- Weakness
- CWE-269
- Affected
- deskpro/deskpro
- Source
- cve@mitre.org
EPSS 1.2% since 26 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.
References
- https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/Exploit, Third Party Advisory
- https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09Release Notes, Vendor Advisory
- https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-updateRelease Notes, Vendor Advisory
- https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/Exploit, Third Party Advisory
- https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09Release Notes, Vendor Advisory
- https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-updateRelease Notes, Vendor Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.