{"id":"CVE-2020-11464","url":"https://www.cyber-defence.io/tools/cve/CVE-2020-11464","generatedAt":"2026-10-27T20:21:52.132Z","title":"The /api/people endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve sensitive information about all users registered on the system.","description":"An issue was discovered in Deskpro before 2019.8.0. The /api/people endpoint failed to properly validate a user's privilege, allowing an attacker to retrieve sensitive information about all users registered on the system. This includes their full name, privilege, email address, phone number, etc.","published":"2020-04-01T21:15:14.000Z","lastModified":"2026-06-17T02:50:13.000Z","status":"Modified","sourceIdentifier":"cve@mitre.org","cvss":{"version":"3.1","score":4.3,"severity":"MEDIUM","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N"},"cwe":["CWE-269"],"affected":["deskpro/deskpro"],"epss":{"score":0.012,"percentile":0.67977,"date":"2026-10-26","history":[]},"kev":{"listed":false},"exploits":{"count":0,"verified":false,"firstPublished":null,"source":"Exploit-DB (https://gitlab.com/exploit-database/exploitdb)","entries":[]},"verdict":{"level":"low","text":"Lower severity and a low EPSS score (1.20%). Track it; it rarely justifies an emergency change on its own."},"changes":[],"references":[{"url":"https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/","tags":["Exploit","Third Party Advisory"],"source":"cve@mitre.org"},{"url":"https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09","tags":["Release Notes","Vendor Advisory"],"source":"cve@mitre.org"},{"url":"https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update","tags":["Release Notes","Vendor Advisory"],"source":"cve@mitre.org"},{"url":"https://blog.redforce.io/attacking-helpdesks-part-1-rce-chain-on-deskpro/","tags":["Exploit","Third Party Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://support.deskpro.com/en/news/posts/deskpro-security-update-2019-09","tags":["Release Notes","Vendor Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://support.deskpro.com/en/news/posts/deskpro-v2019-8-0-released-security-update","tags":["Release Notes","Vendor Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"}],"sources":{"nvd":"https://nvd.nist.gov/vuln/detail/CVE-2020-11464","epss":"https://www.first.org/epss/","kev":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog","exploitdb":"https://www.exploit-db.com/"},"licence":"CC BY 4.0 — link back to the CVE Explorer if you publish the results; upstream data remains subject to its own terms."}