SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2019-9752

An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS.

MEDIUM 5.4EPSS 1.05%

Does this matter?

Lower severity and a low EPSS score (1.05%). Track it; it rarely justifies an emergency change on its own.

Description

An issue was discovered in Open Ticket Request System (OTRS) 5.x before 5.0.34, 6.x before 6.0.16, and 7.x before 7.0.4. An attacker who is logged into OTRS as an agent or a customer user may upload a carefully crafted resource in order to cause execution of JavaScript in the context of OTRS. This is related to Content-type mishandling in Kernel/Modules/PictureUpload.pm.

CVSS 3.1
5.4 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
EPSS
1.05% probability · 62th percentile
CISA KEV
Not listed
Weakness
CWE-79
Affected
otrs/otrs · opensuse/backports sle · opensuse/leap
Source
cve@mitre.org

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.