SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityModified

CVE-2019-12746

A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties.

MEDIUM 6.5EPSS 1.81%

Does this matter?

Lower severity and a low EPSS score (1.81%). Track it; it rarely justifies an emergency change on its own.

Description

An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.

CVSS 3.1
6.5 MEDIUMCVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N
EPSS
1.81% probability · 77th percentile
CISA KEV
Not listed
Weakness
CWE-200
Affected
otrs/otrs · debian/debian linux
Source
cve@mitre.org

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.