VulnerabilityModified
CVE-2018-14593
An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
HIGH 8.8EPSS 1.90%
Does this matter?
High impact if exploited, but EPSS currently rates exploitation as unlikely (1.90%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.
Description
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.
- CVSS 3.0
- 8.8 HIGHCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
- EPSS
- 1.90% probability · 79th percentile
- CISA KEV
- Not listed
- Affected
- otrs/open ticket request system · debian/debian linux
- Source
- cve@mitre.org
References
- https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=deVendor Advisory
- https://lists.debian.org/debian-lts-announce/2018/08/msg00021.htmlMailing List, Third Party Advisory
- https://www.debian.org/security/2018/dsa-4317Third Party Advisory
- https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=deVendor Advisory
- https://lists.debian.org/debian-lts-announce/2018/08/msg00021.htmlMailing List, Third Party Advisory
- https://www.debian.org/security/2018/dsa-4317Third Party Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.