{"id":"CVE-2018-14593","url":"https://www.cyber-defence.io/tools/cve/CVE-2018-14593","generatedAt":"2026-10-28T20:11:10.914Z","title":"An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.","description":"An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.","published":"2018-08-04T01:29:04.000Z","lastModified":"2026-06-17T01:41:15.000Z","status":"Modified","sourceIdentifier":"cve@mitre.org","cvss":{"version":"3.0","score":8.8,"severity":"HIGH","vector":"CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H"},"cwe":[],"affected":["otrs/open ticket request system","debian/debian linux"],"epss":{"score":0.019,"percentile":0.79563,"date":"2026-10-27","history":[]},"kev":{"listed":false},"exploits":{"count":0,"verified":false,"firstPublished":null,"source":"Exploit-DB (https://gitlab.com/exploit-database/exploitdb)","entries":[]},"verdict":{"level":"high","text":"High impact if exploited, but EPSS currently rates exploitation as unlikely (1.90%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit."},"changes":[],"references":[{"url":"https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=de","tags":["Vendor Advisory"],"source":"cve@mitre.org"},{"url":"https://lists.debian.org/debian-lts-announce/2018/08/msg00021.html","tags":["Mailing List","Third Party Advisory"],"source":"cve@mitre.org"},{"url":"https://www.debian.org/security/2018/dsa-4317","tags":["Third Party Advisory"],"source":"cve@mitre.org"},{"url":"https://community.otrs.com/security-advisory-2018-03-security-update-for-otrs-framework/?lang=de","tags":["Vendor Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://lists.debian.org/debian-lts-announce/2018/08/msg00021.html","tags":["Mailing List","Third Party Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://www.debian.org/security/2018/dsa-4317","tags":["Third Party Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"}],"sources":{"nvd":"https://nvd.nist.gov/vuln/detail/CVE-2018-14593","epss":"https://www.first.org/epss/","kev":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog","exploitdb":"https://www.exploit-db.com/"},"licence":"CC BY 4.0 — link back to the CVE Explorer if you publish the results; upstream data remains subject to its own terms."}