CVE-2018-11563
A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.
Does this matter?
Lower severity and a low EPSS score (0.82%). Track it; it rarely justifies an emergency change on its own.
Description
An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.
- CVSS 3.1
- 4.6 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
- EPSS
- 0.82% probability · 57th percentile
- Public exploits
- None in Exploit-DB
- CISA KEV
- Not listed
- Affected
- otrs/otrs · debian/debian linux
- Source
- cve@mitre.org
EPSS 0.8% since 27 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.
References
- https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/Patch, Vendor Advisory
- https://lists.debian.org/debian-lts-announce/2019/08/msg00018.htmlMailing List, Third Party Advisory
- https://lists.otrs.org/pipermail/announce/2018/000720.htmlVendor Advisory
- https://www.otrs.com/category/release-and-security-notes-en/Release Notes, Vendor Advisory
- https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/Patch, Vendor Advisory
- https://lists.debian.org/debian-lts-announce/2019/08/msg00018.htmlMailing List, Third Party Advisory
- https://lists.otrs.org/pipermail/announce/2018/000720.htmlVendor Advisory
- https://www.otrs.com/category/release-and-security-notes-en/Release Notes, Vendor Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.