{"id":"CVE-2018-11563","url":"https://www.cyber-defence.io/tools/cve/CVE-2018-11563","generatedAt":"2026-10-28T22:13:37.721Z","title":"A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.","description":"An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.7. A carefully constructed email could be used to inject and execute arbitrary stylesheet or JavaScript code in a logged in customer's browser in the context of the OTRS customer panel application.","published":"2019-07-08T13:15:10.000Z","lastModified":"2026-06-17T01:36:11.000Z","status":"Modified","sourceIdentifier":"cve@mitre.org","cvss":{"version":"3.1","score":4.6,"severity":"MEDIUM","vector":"CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N"},"cwe":[],"affected":["otrs/otrs","debian/debian linux"],"epss":{"score":0.00824,"percentile":0.5717,"date":"2026-10-27","history":[]},"kev":{"listed":false},"exploits":{"count":0,"verified":false,"firstPublished":null,"source":"Exploit-DB (https://gitlab.com/exploit-database/exploitdb)","entries":[]},"verdict":{"level":"low","text":"Lower severity and a low EPSS score (0.82%). Track it; it rarely justifies an emergency change on its own."},"changes":[],"references":[{"url":"https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/","tags":["Patch","Vendor Advisory"],"source":"cve@mitre.org"},{"url":"https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html","tags":["Mailing List","Third Party Advisory"],"source":"cve@mitre.org"},{"url":"https://lists.otrs.org/pipermail/announce/2018/000720.html","tags":["Vendor Advisory"],"source":"cve@mitre.org"},{"url":"https://www.otrs.com/category/release-and-security-notes-en/","tags":["Release Notes","Vendor Advisory"],"source":"cve@mitre.org"},{"url":"https://community.otrs.com/security-advisory-2018-02-security-update-for-otrs-framework/","tags":["Patch","Vendor Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://lists.debian.org/debian-lts-announce/2019/08/msg00018.html","tags":["Mailing List","Third Party Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://lists.otrs.org/pipermail/announce/2018/000720.html","tags":["Vendor Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"},{"url":"https://www.otrs.com/category/release-and-security-notes-en/","tags":["Release Notes","Vendor Advisory"],"source":"af854a3a-2127-422b-91ae-364da2661108"}],"sources":{"nvd":"https://nvd.nist.gov/vuln/detail/CVE-2018-11563","epss":"https://www.first.org/epss/","kev":"https://www.cisa.gov/known-exploited-vulnerabilities-catalog","exploitdb":"https://www.exploit-db.com/"},"licence":"CC BY 4.0 — link back to the CVE Explorer if you publish the results; upstream data remains subject to its own terms."}