VulnerabilityModified
CVE-2018-10198
An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.
MEDIUM 4.3EPSS 0.95%
Does this matter?
Lower severity and a low EPSS score (0.95%). Track it; it rarely justifies an emergency change on its own.
Description
An issue was discovered in OTRS 6.0.x before 6.0.7. An attacker who is logged into OTRS as a customer can use the ticket overview screen to disclose internal article information of their customer tickets.
- CVSS 3.0
- 4.3 MEDIUMCVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:N/A:N
- EPSS
- 0.95% probability · 59th percentile
- CISA KEV
- Not listed
- Weakness
- CWE-200
- Affected
- otrs/otrs
- Source
- cve@mitre.org
References
- https://community.otrs.com/security-advisory-2018-01-security-update-for-otrs-framework/Patch, Vendor Advisory
- https://community.otrs.com/security-advisory-2018-01-security-update-for-otrs-framework/Patch, Vendor Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.