SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityDeferred

CVE-2026-84458

An attacker who controls any identity at a configured provider, including, by default, any Azure AD tenant via Zammad's multi-tenant Microsoft 365 /common app registration, can set that identity's email to a victim's address, authenticate, and be logged…

CRITICAL 9.1EPSS 0.36%

Does this matter?

High impact if exploited, but EPSS currently rates exploitation as unlikely (0.36%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.

Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when the "Automatic account link on initial logon" setting is enabled, Zammad binds an incoming third-party (SSO) identity to an existing local account by matching the email address the identity provider reports, without verifying that the provider actually confirmed ownership of that email. An attacker who controls any identity at a configured provider, including, by default, any Azure AD tenant via Zammad's multi-tenant Microsoft 365 /common app registration, can set that identity's email to a victim's address, authenticate, and be logged in as the victim. This bypasses the victim's local password entirely and affects any existing account, including agents and administrators. Zammad will honor the xms_edov ID token claim when email verification is required in the Microsoft 365 setting, treating a missing claim as unverified. This issue is fixed in version 7.1.2.

CVSS 4.0
9.1 CRITICALCVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M
EPSS
0.36% probability · 29th percentile
Public exploits
None in Exploit-DB
CISA KEV
Not listed
Weakness
CWE-287
Source
security-advisories@github.com
EPSS trend
0%3%5%26 September 2026: 0.36%26 October 2026: 0.36%26 September 202626 October 2026

EPSS moved from 0.4% on 26 September 2026 to 0.4% on 26 October 2026.

Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.