VulnerabilityDeferred

CVE-2026-72554

A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API.

MEDIUM 6.5EPSS 0.33%

Does this matter?

Lower severity and a low EPSS score (0.33%). Track it; it rarely justifies an emergency change on its own.

Description

A broken access control vulnerability in Ladybird Web Solution Faveo Helpdesk 2.0.3 allows any self-registered customer to read ticket conversations belonging to other customers via the v1 REST API. The API verifies the existence of the requested ticket but not ownership, enabling any authenticated user to access arbitrary ticket threads including internal agent notes containing sensitive information.

CVSS 3.1: 6.5 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
EPSS: 0.33% probability · 26th percentile
CISA KEV: Not listed
Weakness: CWE-284
Source: 309f9ea4-e3e9-4c6c-b79d-e8eb01244f2c

References

https://github.com/ladybirdweb/faveo-helpdesk

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.