CVE-2026-63208
Zammad is a web based open source helpdesk/customer support system.
Does this matter?
Lower severity and a low EPSS score (0.31%). Track it; it rarely justifies an emergency change on its own.
Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, when a Microsoft Graph request fails, Zammad logs the error including the authentication token used to access the mailbox. The system attempts to hide this token in the log, but the masking is incomplete: for the token format Microsoft uses (JWT), only the first part is hidden, while the remaining parts remain readable in plain text. A Zammad admin with Microsoft Graph channel access can view these logs and see the partial token, which may reveal sensitive claims such as the account scope, tenant, or timing, and could assist in reconstructing the full token while it is still valid. This issue is fixed in version 7.1.2.
- CVSS 4.0
- 5.1 MEDIUMCVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:L/VI:N/VA:N/SC:L/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M
- EPSS
- 0.31% probability · 23th percentile
- Public exploits
- None in Exploit-DB
- CISA KEV
- Not listed
- Weakness
- CWE-116, CWE-532
- Source
- security-advisories@github.com
EPSS moved from 0.3% on 26 September 2026 to 0.3% on 26 October 2026.
References
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.