SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityDeferred

CVE-2026-63082

Perfect Support Ticketing & Document Management System through 1.7 contains a broken access control vulnerability that allows authenticated attackers with Agent-level privileges to manipulate the Support Agent assignment field of tickets by bypassing…

MEDIUM 5.3EPSS 0.26%

Does this matter?

Lower severity and a low EPSS score (0.26%). Track it; it rarely justifies an emergency change on its own.

Description

Perfect Support Ticketing & Document Management System through 1.7 contains a broken access control vulnerability that allows authenticated attackers with Agent-level privileges to manipulate the Support Agent assignment field of tickets by bypassing intended authorization checks. Attackers can add or remove any user, including Superadmin accounts, from the Support Agent field of any ticket to which they are assigned, circumventing role-based access controls.

CVSS 4.0
5.3 MEDIUMCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M
EPSS
0.26% probability · 18th percentile
CISA KEV
Not listed
Weakness
CWE-862
Source
disclosure@vulncheck.com

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.