VulnerabilityDeferred

CVE-2026-56726

Prior to 7.0.2, this vulnerability breaks normal ticket isolation boundaries between agents.

MEDIUM 5.1EPSS 0.34%

Does this matter?

Lower severity and a low EPSS score (0.34%). Track it; it rarely justifies an emergency change on its own.

Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, this vulnerability breaks normal ticket isolation boundaries between agents. Any authenticated agent, even one with no active tickets assigned to them, can view the titles, status, labels, and URL links of GitHub/GitLab issues attached to any ticket in the system. This allows an internal user to systematically view GitHub/GitLab issue data linked by other agents or administrators across the organization by simply querying random or sequential ticket IDs. This vulnerability is fixed in 7.0.2.

CVSS 4.0: 5.1 MEDIUMCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M
EPSS: 0.34% probability · 27th percentile
Public exploits: None in Exploit-DB
CISA KEV: Not listed
Weakness: CWE-862
Source: security-advisories@github.com

EPSS trend

EPSS moved from 0.3% on 26 September 2026 to 0.3% on 27 October 2026.

References

Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.