CVE-2026-56723
However, the same customer can directly request an attachment belonging to an internal article via the attachment download endpoint, bypassing article-level authorization.
Does this matter?
High impact if exploited, but EPSS currently rates exploitation as unlikely (0.27%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.
Description
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.2, a customer who can view a ticket cannot see internal ticket articles through the article listing API. However, the same customer can directly request an attachment belonging to an internal article via the attachment download endpoint, bypassing article-level authorization. This results in an inconsistency: The article listing hides internal articles from customers. The attachment download only checks the parent ticket, not the article, so the same customer can download the attachment directly. This issue is fixed in version 7.0.2.
- CVSS 4.0
- 7.1 HIGHCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M
- EPSS
- 0.27% probability · 20th percentile
- Public exploits
- None in Exploit-DB
- CISA KEV
- Not listed
- Weakness
- CWE-863
- Source
- security-advisories@github.com
EPSS moved from 0.3% on 26 September 2026 to 0.3% on 26 October 2026.
References
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.