VulnerabilityDeferred

CVE-2026-53591

Prior to version 1.8.223, an unauthenticated attacker can inject messages into any existing support conversation by sending a single email to the helpdesk's public address with a crafted `In-Reply-To` header.

HIGH 8.6EPSS 0.38%

Does this matter?

High impact if exploited, but EPSS currently rates exploitation as unlikely (0.38%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.223, an unauthenticated attacker can inject messages into any existing support conversation by sending a single email to the helpdesk's public address with a crafted `In-Reply-To` header. No credentials, tokens, or prior access are required. The injected message is rendered in the agent UI as a legitimate customer reply, the conversation is automatically reopened, and the `last_reply_from` field is set to the attacker's identity. Version 1.8.223 contains a fix.

CVSS 3.1: 8.6 HIGHCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:H/A:L
EPSS: 0.38% probability · 31th percentile
CISA KEV: Not listed
Weakness: CWE-287
Source: security-advisories@github.com

References

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.