SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityAnalyzed

CVE-2026-48558

SimpleHelp Authentication Bypass Vulnerability

KEVCRITICAL 9.5EPSS 77.7%

Does this matter?

Known to be exploited in the wild (CISA KEV, CISA remediation deadline 2 July 2026). Treat as an emergency change: patch or isolate now, then hunt for prior compromise.

Description

SimpleHelp versions 5.5.15 and prior and 6.0 pre-release versions contain an authentication bypass vulnerability in the OIDC authentication flow. When OIDC authentication is configured, identity tokens submitted during login are accepted without verifying their cryptographic signature. In a vulnerable configuration, a remote, unauthenticated attacker can submit a forged token containing arbitrary identity claims to obtain a fully authenticated technician session. In some configurations, this may also allow bypass of multi-factor authentication. No user interaction is required.

CVSS 4.0
9.5 CRITICALCVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M
EPSS
77.66% probability · 100th percentile
Public exploits
None in Exploit-DB
CISA KEV
Listed 29 June 2026 · due 2 July 2026
Weakness
CWE-347
Affected
simple-help/simplehelp
Source
disclosure@vulncheck.com
EPSS trend
0%40%80%24 September 2026: 5.72%25 October 2026: 77.66%27 October 2026: 77.66%24 September 202627 October 2026

EPSS moved from 5.7% on 24 September 2026 to 77.7% on 27 October 2026. The dashed line is the ten per cent mark our analysts treat as “patch before the next change window”.

CISA notes

Apply mitigations in accordance with vendor instructions, ensuring compliance with CISA’s BOD 26-04 Prioritizing Security Updates Based on Risk (see URL in Notes) guidance and CISA’s “Forensics Triage Requirements” (see URL in Notes). Follow applicable BOD 26-04 guidance for cloud services or discontinue use of the product if mitigations are unavailable. Stakeholders are responsible for evaluating each asset's internet exposure and ensuring adherence to BOD 26-04 patching guidelines. https://simple-help.com/security/simplehelp-security-update-2026-05 ; BOD 26-04: https://www.cisa.gov/news-events/directives/bod-26-04-prioritizing-security-updates-based-risk ; Forensics Triage Requirements: https://www.cisa.gov/news-events/directives/bod-26-04-implementation-guidance-prioritizing-security-updates-based-risk ; https://nvd.nist.gov/vuln/detail/CVE-2026-48558

Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.