SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityAnalyzed

CVE-2026-48187

An uncontrolled allocation of resources without limits or throttling in the e-mail handling in OTRS allows excessive allocation which may lead to the abortion of the webserver.This issue affects OTRS: * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before…

MEDIUM 5.7EPSS 0.20%

Does this matter?

Lower severity and a low EPSS score (0.20%). Track it; it rarely justifies an emergency change on its own.

Description

An uncontrolled allocation of resources without limits or throttling in the e-mail handling in OTRS allows excessive allocation which may lead to the abortion of the webserver.This issue affects OTRS: * 8.0.X * 2023.X * 2024.X * 2025.X * 2026.X before 2026.4.X Please note that ((OTRS)) Community Edition 6.x, OTRS 7.x and products based on the ((OTRS)) Community Edition also very likely to be affected

CVSS 3.1
5.7 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:N/A:H
EPSS
0.20% probability · 10th percentile
CISA KEV
Not listed
Weakness
CWE-400, CWE-770
Affected
otrs/otrs
Source
security@otrs.com

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.