VulnerabilityDeferred

CVE-2026-41906

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework.

HIGH 7.1EPSS 0.17%

Does this matter?

High impact if exploited, but EPSS currently rates exploitation as unlikely (0.17%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.214, the Change Customer modal correctly hides out-of-scope customers through the mailbox-filtered search endpoint, but the backend conversation_change_customer action accepts any supplied customer_email. A low-privileged agent can forge a request and bind a visible conversation to a hidden customer in another mailbox. This issue has been patched in version 1.8.214.

CVSS 3.1: 7.1 HIGHCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N
EPSS: 0.17% probability · 6th percentile
CISA KEV: Not listed
Weakness: CWE-639
Source: security-advisories@github.com

References

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.