VulnerabilityAnalyzed

CVE-2026-34837

This vulnerability is fixed in 7.0.1.

MEDIUM 5.3EPSS 0.18%

Does this matter?

Lower severity and a low EPSS score (0.18%). Track it; it rarely justifies an emergency change on its own.

Description

Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, he REST endpoint POST /api/v1/ai_assistance/text_tools/:id contains an authorization failure. Context data (e.g., a group or organization) supplied to be used in the AI prompt were not checked if they are accessible for the current user. This leads to having data present in the AI prompt that were not authorized before being used. A user needs to have ticket.agent permission to be able to use the provided context data. This vulnerability is fixed in 7.0.1.

CVSS 4.0: 5.3 MEDIUMCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M
EPSS: 0.18% probability · 8th percentile
CISA KEV: Not listed
Weakness: CWE-862
Affected: zammad/zammad
Source: security-advisories@github.com

References

https://github.com/zammad/zammad/security/advisories/GHSA-89vv-6639-wcv8Vendor Advisory

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.