SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityAnalyzed

CVE-2026-34443

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework.

MEDIUM 6.9EPSS 0.28%

Does this matter?

Lower severity and a low EPSS score (0.28%). Track it; it rarely justifies an emergency change on its own.

Description

FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. Prior to version 1.8.211, checkIpByMask() in app/Misc/Helper.php checks whether the input IP contains a / character. Plain IP addresses never contain /, so the function always returns false without checking any CIDR ranges. The entire 10.0.0.0/8 and 172.16.0.0/12 private ranges are unprotected. This issue has been patched in version 1.8.211.

CVSS 4.0
6.9 MEDIUMCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M
EPSS
0.28% probability · 20th percentile
CISA KEV
Not listed
Weakness
CWE-918
Affected
freescout/freescout
Source
security-advisories@github.com

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.