CVE-2026-32752
In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all…
Does this matter?
High impact if exploited, but EPSS currently rates exploitation as unlikely (0.28%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.
Description
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.
- CVSS 3.1
- 8.1 HIGHCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:N
- EPSS
- 0.28% probability · 21th percentile
- CISA KEV
- Not listed
- Weakness
- CWE-284
- Affected
- freescout/freescout
- Source
- security-advisories@github.com
References
- https://github.com/freescout-help-desk/freescout/commit/996a7f96337fdd8a1d1bbd0da0ec7ec85d160b11Patch
- https://github.com/freescout-help-desk/freescout/releases/tag/1.8.209Product, Release Notes
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-wxg5-g9vv-v8g9Exploit, Mitigation, Vendor Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.