SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityAnalyzed

CVE-2026-23758

GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the ticket subject field that allows authenticated staff members to inject malicious JavaScript by manipulating the editsubject POST parameter.

MEDIUM 6.4EPSS 0.15%

Does this matter?

Lower severity and a low EPSS score (0.15%). Track it; it rarely justifies an emergency change on its own.

Description

GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the ticket subject field that allows authenticated staff members to inject malicious JavaScript by manipulating the editsubject POST parameter. Attackers can inject XSS payloads through inadequate sanitization in Controller_Ticket.EditSubmit() that bypass the incomplete SanitizeForXSS() method to execute arbitrary JavaScript when other staff members or administrators view the affected ticket.

CVSS 4.0
6.4 MEDIUMCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:L/VI:L/VA:N/SC:H/SI:H/SA:H/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M
EPSS
0.15% probability · 5th percentile
CISA KEV
Not listed
Weakness
CWE-79
Affected
gfi/helpdesk
Source
disclosure@vulncheck.com

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.