CVE-2026-23756
GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and EditSubmit() before being rendered by…
Does this matter?
Lower severity and a low EPSS score (0.14%). Track it; it rarely justifies an emergency change on its own.
Description
GFI HelpDesk before 4.99.9 contains a stored cross-site scripting vulnerability in the Troubleshooter module where the subject POST parameter is not sanitized in Controller_Step.InsertSubmit() and EditSubmit() before being rendered by View_Step.RenderViewSteps(). An authenticated staff member can inject arbitrary JavaScript into the step subject field, and the payload executes when any user navigates to Troubleshooter > View Troubleshooter and clicks the affected step link.
- CVSS 4.0
- 5.1 MEDIUMCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M
- EPSS
- 0.14% probability · 4th percentile
- CISA KEV
- Not listed
- Weakness
- CWE-79
- Affected
- gfi/helpdesk
- Source
- disclosure@vulncheck.com
References
Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.