SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityAnalyzed

CVE-2026-22200

Enhancesoft osTicket versions 1.18.x prior to 1.18.3 and 1.17.x prior to 1.17.7 contain an arbitrary file read vulnerability in the ticket PDF export functionality.

HIGH 8.7EPSS 73.9%

Does this matter?

EPSS puts the probability of exploitation in the next 30 days at 73.9%, higher than 99% of all known CVEs. Patch or mitigate before the next change window.

Description

Enhancesoft osTicket versions 1.18.x prior to 1.18.3 and 1.17.x prior to 1.17.7 contain an arbitrary file read vulnerability in the ticket PDF export functionality. A remote attacker can submit a ticket containing crafted rich-text HTML that includes PHP filter expressions which are insufficiently sanitized before being processed by the mPDF PDF generator during export. When the attacker exports the ticket to PDF, the generated PDF can embed the contents of attacker-selected files from the server filesystem as bitmap images, allowing disclosure of sensitive local files in the context of the osTicket application user. This issue is exploitable in default configurations where guests may create tickets and access ticket status, or where self-registration is enabled.

CVSS 4.0
8.7 HIGHCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M
EPSS
73.91% probability · 99th percentile
CISA KEV
Not listed
Weakness
CWE-74
Affected
enhancesoft/osticket
Source
disclosure@vulncheck.com

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.