SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityDeferred

CVE-2026-18363

A logic vulnerability in the password reset token validation routine implemented by osTicket in versions prior to v1.17.8 and v1.18.4.

CRITICAL 9.1EPSS 0.30%

Does this matter?

High impact if exploited, but EPSS currently rates exploitation as unlikely (0.30%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.

Description

A logic vulnerability in the password reset token validation routine implemented by osTicket in versions prior to v1.17.8 and v1.18.4. During the password reset process, the application retrieves the timestamp associated with the provided token and checks whether the configured validity period has expired. Consequently, the expiry check is only performed if the timestamp lookup fails, allowing tokens with an existing timestamp to bypass the intended expiry validation. Therefore, an attacker able to obtain a valid password reset token could reuse it to perform an unauthorised password reset and compromise the affected account.

CVSS 4.0
9.1 CRITICALCVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M
EPSS
0.30% probability · 22th percentile
CISA KEV
Not listed
Weakness
CWE-640
Source
cve-coordination@incibe.es

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.