CVE-2026-15291
The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-help/v1/leads and /wp-json/chat-help/v1/leads/{id}.
Does this matter?
High impact if exploited, but EPSS currently rates exploitation as unlikely (0.66%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.
Description
The Chat Help – Click to Chat Button & Form plugin for WordPress is vulnerable to Sensitive Information Exposure in all versions up to, and including, 3.1.3 via the REST API endpoints /wp-json/chat-help/v1/leads and /wp-json/chat-help/v1/leads/{id}. This is due to the plugin not performing any authentication and authorization checks. This makes it possible for unauthenticated attackers to extract sensitive data including customer names, email addresses, phone numbers, WhatsApp messages, complete geolocation data (IP addresses, city, country, ISP, coordinates), device fingerprinting information (browser, OS, screen resolution), and WordPress account credentials (user IDs, usernames, emails, names) for logged-in users who submit forms.
- CVSS 3.1
- 7.5 HIGHCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
- EPSS
- 0.66% probability · 50th percentile
- CISA KEV
- Not listed
- Weakness
- CWE-862
- Source
- security@wordfence.com
References
- https://plugins.trac.wordpress.org/browser/chat-help/tags/3.1.1/src/Admin/Leads.php#L149
- https://plugins.trac.wordpress.org/browser/chat-help/tags/3.1.1/src/Admin/Leads.php#L157
- https://plugins.trac.wordpress.org/browser/chat-help/tags/3.1.1/src/Admin/Leads.php#L207
- https://plugins.trac.wordpress.org/browser/chat-help/tags/3.1.1/src/Admin/Leads.php#L234
- https://plugins.trac.wordpress.org/changeset?sfp_email=&sfph_mail=&reponame=&new=3394141%40chat-help%2Ftrunk&old=3390862%40chat-help%2Ftrunk&sfp_email=&sfph_mail=
- https://www.wordfence.com/threat-intel/vulnerabilities/id/91654765-6631-4eb4-9971-32b7db7933e1?source=cve
Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.