SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityDeferred

CVE-2026-14197

The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets…

LOW 3.8EPSS 0.15%

Does this matter?

Lower severity and a low EPSS score (0.15%). Track it; it rarely justifies an emergency change on its own.

Description

The Fluent Support WordPress plugin before 2.3.1 does not perform a per-ticket access check before reassigning a ticket's customer, allowing a restricted support agent to change the assigned customer of any ticket in the system, including tickets outside their granted scope.

CVSS 3.1
3.8 LOWCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N
EPSS
0.15% probability · 5th percentile
CISA KEV
Not listed
Weakness
CWE-639
Source
contact@wpscan.com

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.