SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityDeferred

CVE-2026-1251

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled…

MEDIUM 5.4EPSS 0.29%

Does this matter?

Lower severity and a low EPSS score (0.29%). Track it; it rarely justifies an emergency change on its own.

Description

The SupportCandy – Helpdesk & Customer Support Ticket System plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 3.4.4 via the 'add_reply' function due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to steal file attachments uploaded by other users by specifying arbitrary attachment IDs in the 'description_attachments' parameter, re-associating those files to their own tickets and removing access from the original owners.

CVSS 3.1
5.4 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:L/A:N
EPSS
0.29% probability · 21th percentile
CISA KEV
Not listed
Weakness
CWE-639
Source
security@wordfence.com

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.