SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityDeferred

CVE-2026-11399

The Helpdesk Support Ticket System for WooCommerce plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.1.6 via the 'id' parameter due to missing validation on a user controlled key.

MEDIUM 4.3EPSS 0.16%

Does this matter?

Lower severity and a low EPSS score (0.16%). Track it; it rarely justifies an emergency change on its own.

Description

The Helpdesk Support Ticket System for WooCommerce plugin for WordPress is vulnerable to Insecure Direct Object Reference in all versions up to, and including, 2.1.6 via the 'id' parameter due to missing validation on a user controlled key. This makes it possible for authenticated attackers, with subscriber-level access and above, to delete arbitrary ticket responses belonging to other users by supplying any stsw_responses row ID to the deletion handler after obtaining the nonce from the admin footer.

CVSS 3.1
4.3 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
EPSS
0.16% probability · 5th percentile
Public exploits
None in Exploit-DB
CISA KEV
Not listed
Weakness
CWE-639
Source
security@wordfence.com
EPSS trend
0%3%5%3 October 2026: 0.16%26 October 2026: 0.16%3 October 202626 October 2026

EPSS moved from 0.2% on 3 October 2026 to 0.2% on 26 October 2026.

Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.