SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityDeferred

CVE-2025-59902

HTML injection vulnerability in NICE Chat.

HIGH 7.1EPSS 0.35%

Does this matter?

High impact if exploited, but EPSS currently rates exploitation as unlikely (0.35%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.

Description

HTML injection vulnerability in NICE Chat. This vulnerability allows an attacker to inject and render arbitrary HTML content in email transcripts by modifying the 'firstName' and 'lastName' parameters during a chat session. The injected HTML is included in the body of the email sent by the system, which could enable phishing attacks, impersonation, or credential theft.

CVSS 4.0
7.1 HIGHCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:L/VI:H/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M
EPSS
0.35% probability · 29th percentile
CISA KEV
Not listed
Weakness
CWE-79
Source
cve-coordination@incibe.es

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.