SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityAnalyzed

CVE-2025-5309

The chat feature within Remote Support (RS) and Privileged Remote Access (PRA) is vulnerable to a Server-Side Template Injection vulnerability which can lead to remote code execution.

HIGH 8.6EPSS 0.91%

Does this matter?

High impact if exploited, but EPSS currently rates exploitation as unlikely (0.91%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.

Description

The chat feature within Remote Support (RS) and Privileged Remote Access (PRA) is vulnerable to a Server-Side Template Injection vulnerability which can lead to remote code execution.

CVSS 4.0
8.6 HIGHCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:A/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M
EPSS
0.91% probability · 58th percentile
CISA KEV
Not listed
Weakness
CWE-94
Affected
beyondtrust/privileged remote access · beyondtrust/remote support
Source
13061848-ea10-403d-bd75-c83a022c2891

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.