SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityAnalyzed

CVE-2025-48480

FreeScout is a free self-hosted help desk and shared mailbox.

HIGH 7.0EPSS 0.32%

Does this matter?

High impact if exploited, but EPSS currently rates exploitation as unlikely (0.32%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, an authorized user with the administrator role or with the privilege User::PERM_EDIT_USERS can create a user, specifying the path to the user's avatar ../.htaccess during creation, and then delete the user's avatar, resulting in the deletion of the file .htaccess in the folder /storage/app/public. This issue has been patched in version 1.8.180.

CVSS 4.0
7.0 HIGHCVSS:4.0/AV:N/AC:L/AT:N/PR:H/UI:N/VC:H/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M
EPSS
0.32% probability · 24th percentile
CISA KEV
Not listed
Weakness
CWE-841
Affected
freescout/freescout
Source
security-advisories@github.com

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.