SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityAnalyzed

CVE-2025-48474

Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access, thereby bypassing the restriction on viewing conversations.

MEDIUM 5.3EPSS 0.46%

Does this matter?

Lower severity and a low EPSS score (0.46%). Track it; it rarely justifies an emergency change on its own.

Description

FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the application incorrectly checks user access rights for conversations. Users with show_only_assigned_conversations enabled can assign themselves to an arbitrary conversation from the mailbox to which they have access, thereby bypassing the restriction on viewing conversations. This issue has been patched in version 1.8.180.

CVSS 4.0
5.3 MEDIUMCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M
EPSS
0.46% probability · 39th percentile
CISA KEV
Not listed
Weakness
CWE-863
Affected
freescout/freescout
Source
security-advisories@github.com

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.