CVE-2025-48472
FreeScout is a free self-hosted help desk and shared mailbox.
Does this matter?
Lower severity and a low EPSS score (0.41%). Track it; it rarely justifies an emergency change on its own.
Description
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.179, there is no check to ensure that the user is disabling notifications for the mailbox to which they already have access. Moreover, the code explicitly implements functionality that if the user does not have access to the mailbox, then after disabling (enabling) notifications for this mailbox, the user will gain access to it. This issue has been patched in version 1.8.179.
- CVSS 4.0
- 6.9 MEDIUMCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M
- EPSS
- 0.41% probability · 35th percentile
- Public exploits
- None in Exploit-DB
- CISA KEV
- Not listed
- Weakness
- CWE-863
- Affected
- freescout/freescout
- Source
- security-advisories@github.com
EPSS 0.4% since 26 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.
References
- https://github.com/freescout-help-desk/freescout/commit/01c91d2086ddd56778698e557138a178b2f59916Patch
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-f62r-8354-8pqgExploit, Vendor Advisory
- https://github.com/freescout-help-desk/freescout/security/advisories/GHSA-f62r-8354-8pqgExploit, Vendor Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.