VulnerabilityAnalyzed

CVE-2025-40537

SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions.

HIGH 7.5EPSS 0.54%

Does this matter?

High impact if exploited, but EPSS currently rates exploitation as unlikely (0.54%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.

Description

SolarWinds Web Help Desk was found to be susceptible to a hardcoded credentials vulnerability that, under certain situations, could allow access to administrative functions.

CVSS 3.1: 7.5 HIGHCVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:H
EPSS: 0.54% probability · 44th percentile
CISA KEV: Not listed
Weakness: CWE-798
Affected: solarwinds/web help desk
Source: psirt@solarwinds.com

References

https://documentation.solarwinds.com/en/success_center/whd/content/release_notes/whd_2026-1_release_notes.htmRelease Notes
https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-40537Vendor Advisory

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.