SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityAnalyzed

CVE-2025-2495

Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd.

MEDIUM 5.3EPSS 0.23%

Does this matter?

Lower severity and a low EPSS score (0.23%). Track it; it rarely justifies an emergency change on its own.

Description

Stored Cross-Site Scripting (XSS) in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to upload XML files to the server with JavaScript code injected via the ‘/softdial/scheduler/save.php’ resource. The injected code will execute when the uploaded file is loaded via the ‘/softdial/scheduler/load.php’ resource and can redirect the victim to malicious sites or steal their login information to spoof their identity.

CVSS 4.0
5.3 MEDIUMCVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:N/VI:N/VA:N/SC:L/SI:L/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M
EPSS
0.23% probability · 14th percentile
Public exploits
None in Exploit-DB
CISA KEV
Not listed
Weakness
CWE-79
Affected
sytel/softdial contact center
Source
cve-coordination@incibe.es
EPSS trend
0%3%5%26 October 2026: 0.23%26 October 202626 October 2026

EPSS 0.2% since 26 October 2026; no change recorded yet. Points are recorded when the score first appears and whenever it moves by a percentage point or more.

Source: NVD record, EPSS from FIRST.org, KEV from CISA, exploits from Exploit-DB. Refreshed daily. Download this record as JSON.