SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityDeferred

CVE-2025-24389

Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.

MEDIUM 6.3EPSS 0.14%

Does this matter?

Lower severity and a low EPSS score (0.14%). Track it; it rarely justifies an emergency change on its own.

Description

Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

CVSS 3.1
6.3 MEDIUMCVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N
EPSS
0.14% probability · 4th percentile
CISA KEV
Not listed
Weakness
CWE-532
Source
security@otrs.com

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.