SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityDeferred

CVE-2025-24388

A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user.

LOW 3.8EPSS 0.26%

Does this matter?

Lower severity and a low EPSS score (0.26%). Track it; it rarely justifies an emergency change on its own.

Description

A vulnerability in the OTRS Admin Interface and Agent Interface (versions before OTRS 8) allow parameter injection due to for an autheniticated agent or admin user. This issue affects: * OTRS 7.0.X * OTRS 8.0.X * OTRS 2023.X * OTRS 2024.X * OTRS 2025.X * ((OTRS)) Community Edition: 6.0.x Products based on the ((OTRS)) Community Edition also very likely to be affected

CVSS 3.1
3.8 LOWCVSS:3.1/AV:N/AC:L/PR:H/UI:N/S:U/C:N/I:L/A:L
EPSS
0.26% probability · 18th percentile
CISA KEV
Not listed
Weakness
CWE-184
Source
security@otrs.com

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.