SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityAnalyzed

CVE-2025-20275

A vulnerability in the file opening process of Cisco Unified Contact Center Express (Unified CCX) Editor could allow an unauthenticated attacker to execute arbitrary code on an affected device.  This vulnerability is due to insecure deserialization…

HIGH 7.8EPSS 0.19%

Does this matter?

High impact if exploited, but EPSS currently rates exploitation as unlikely (0.19%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.

Description

A vulnerability in the file opening process of Cisco Unified Contact Center Express (Unified CCX) Editor could allow an unauthenticated attacker to execute arbitrary code on an affected device.  This vulnerability is due to insecure deserialization of Java objects by the affected software. An attacker could exploit this vulnerability by persuading an authenticated, local user to open a crafted .aef file. A successful exploit could allow the attacker to execute arbitrary code on the host that is running the editor application with the privileges of the user who launched it.

CVSS 3.1
7.8 HIGHCVSS:3.1/AV:L/AC:L/PR:N/UI:R/S:U/C:H/I:H/A:H
EPSS
0.19% probability · 9th percentile
CISA KEV
Not listed
Weakness
CWE-502
Affected
cisco/unified contact center express
Source
psirt@cisco.com

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.