VulnerabilityAnalyzed

CVE-2025-20242

A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device.

CRITICAL 9.1EPSS 5.66%

Does this matter?

High impact if exploited, but EPSS currently rates exploitation as unlikely (5.66%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.

Description

A vulnerability in the Cloud Connect component of Cisco Unified Contact Center Enterprise (CCE) could allow an unauthenticated, remote attacker to read and modify data on an affected device. This vulnerability is due to a lack of proper authentication controls. An attacker could exploit this vulnerability by sending crafted TCP data to a specific port on an affected device. A successful exploit could allow the attacker to read or modify data on the affected device.

CVSS 3.1: 9.1 CRITICALCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:N
EPSS: 5.66% probability · 93th percentile
CISA KEV: Not listed
Weakness: CWE-284
Affected: cisco/unified contact center enterprise
Source: psirt@cisco.com

References

https://sec.cloudapps.cisco.com/security/center/content/CiscoSecurityAdvisory/cisco-sa-contcent-insuffacces-ArDOVhN8Vendor Advisory

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.