CVE-2025-14079
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Missing Authorization in all versions up to, and including, 3.3.5.
Does this matter?
Lower severity and a low EPSS score (0.28%). Track it; it rarely justifies an emergency change on its own.
Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to Missing Authorization in all versions up to, and including, 3.3.5. This is due to missing capability checks on the eh_crm_ticket_general function combined with a shared nonce that is exposed to low-privileged users. This makes it possible for authenticated attackers, with Subscriber-level access and above, to modify global WSDesk settings via the `eh_crm_ticket_general` AJAX action.
- CVSS 3.1
- 5.3 MEDIUMCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:L/A:N
- EPSS
- 0.28% probability · 20th percentile
- CISA KEV
- Not listed
- Weakness
- CWE-862
- Source
- security@wordfence.com
References
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/tags/3.3.4/includes/class-crm-ajax-functions-one.php#L15
- https://plugins.trac.wordpress.org/changeset/3449609/
- https://www.wordfence.com/threat-intel/vulnerabilities/id/6fd3ea16-4706-4573-b905-93dff434968d?source=cve
Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.