CVE-2025-12023
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function in all versions up to, and including, 3.3.1.
Does this matter?
Lower severity and a low EPSS score (0.19%). Track it; it rarely justifies an emergency change on its own.
Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to unauthorized modification of data due to a missing capability check on the eh_crm_restore_data() function in all versions up to, and including, 3.3.1. This makes it possible for authenticated attackers, with Subscriber-level access and above, to restore tickets.
- CVSS 3.1
- 4.3 MEDIUMCVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N
- EPSS
- 0.19% probability · 9th percentile
- CISA KEV
- Not listed
- Weakness
- CWE-862
- Affected
- elula/wsdesk
- Source
- security@wordfence.com
References
Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.