CVE-2025-11456
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_post() function in all versions up to, and including, 3.3.1.
Does this matter?
High impact if exploited, but EPSS currently rates exploitation as unlikely (0.73%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.
Description
The ELEX WordPress HelpDesk & Customer Ticketing System plugin for WordPress is vulnerable to arbitrary file uploads due to missing file type validation in the eh_crm_new_ticket_post() function in all versions up to, and including, 3.3.1. This makes it possible for unauthenticated attackers to upload arbitrary files on the affected site's server which may make remote code execution possible.
- CVSS 3.1
- 9.8 CRITICALCVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
- EPSS
- 0.73% probability · 52th percentile
- CISA KEV
- Not listed
- Weakness
- CWE-434
- Affected
- elula/wsdesk
- Source
- security@wordfence.com
References
- https://plugins.trac.wordpress.org/browser/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-three.php?rev=3332203Product
- https://plugins.trac.wordpress.org/changeset/3399391/elex-helpdesk-customer-support-ticket-system/trunk/includes/class-crm-ajax-functions-three.phpPatch
- https://wordpress.org/plugins/elex-helpdesk-customer-support-ticket-system/Product
- https://www.wordfence.com/threat-intel/vulnerabilities/id/a6f362c1-fe64-4be1-9713-14c0561a59ce?source=cveThird Party Advisory
Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.