SOC status:Duty analyst on shift

UK Cyber Defence
VulnerabilityAnalyzed

CVE-2025-10696

OpenSupports exposes an endpoint that allows the list of 'supervised users' for any account to be edited, but it does not validate whether the actor is the owner of that list.

HIGH 7.1EPSS 0.22%

Does this matter?

High impact if exploited, but EPSS currently rates exploitation as unlikely (0.22%). Schedule it in the normal patch cycle and watch for a rise in EPSS or a public exploit.

Description

OpenSupports exposes an endpoint that allows the list of 'supervised users' for any account to be edited, but it does not validate whether the actor is the owner of that list. A Level 1 staff member can modify the supervision relationship of a third party (the target user), who can then view the tickets of the added 'supervised' users. This breaks the authorization model and filters the content of other users' tickets.This issue affects OpenSupports: 4.11.0.

CVSS 4.0
7.1 HIGHCVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/M
EPSS
0.22% probability · 13th percentile
CISA KEV
Not listed
Weakness
CWE-863
Affected
opensupports/opensupports
Source
help@fluidattacks.com

Source: NVD record, EPSS from FIRST.org, KEV from CISA. Refreshed daily.